Neighborhood Engagement Manager

Department: Advancement

Reports To: Director of Advocacy & Government Relations

Direct Reports: Neighborhood Engagement Specialist

Classification: Full time,  Salaried/Exempt or Hourly Non-Exempt, T-SA with occasion evenings or weekends.

Mission & Vision: Seeking to put God’s love into action, Milwaukee Habitat for Humanity brings people together to build homes, communities, and hope. Our vision is a world where everyone has a decent place to live.

Position Overview: The Neighborhood Engagement Manager will lead and implement a community development strategy that engages the construction team, future Habitat homeowners, and current block residents.  By bringing people together to strengthen connections and advance housing and safety improvements, this position will help create safe, stable homes and neighborhoods where individuals and families can thrive.

Job Tasks and Responsibilities

• Implement an asset-based view of community development, acknowledging the strengths of each person and/or organization, seeking to create systems and models that value and empower all.
• Have responsibility for overall strategy development, implementation and monitoring a block-based neighborhood engagement strategy around safety and housing goals.
• Supervise and collaborate with the Neighborhood Engagement Specialist to achieve program goals.
• Neighborhood Outreach: Create, implement, and regularly update a neighborhood outreach model and action plan for each active construction project/block. This may include neighbor identification, initial outreach, planned communication channels, event planning with construction staff and homeowners, response protocols, collective planning for issue resolution, follow-up, and documentation of engagement. The focus is on collective action as it relates to improvements in safety and housing related issues.
• Construction Site Safety: Focused on neighborhood safety issues, create, implement, and regularly update a construction staff focused neighborhood safety, model, and action plan for each active construction project/block. This may include concern tracking and escalation, theft mitigation, training, problematic property resolution and regular coordination with police, public officials and/or other public safety partners through established relationships and follow-up. Note: this is not about construction task safety, ie hardhats, ladders, etc.
• Convening Agency Connection: Create, implement, and regularly update a documented neighborhood convening organization model and action plan that establishes, builds, and maintains their relationships with key Habitat staff and Habitat homebuyers. This may involve connecting with them before construction or engagement activities begin, working in partnership on shared housing and safety issues, and connecting homebuyers with organization. 
• Tracking Success / Learning: Create and track key outcomes through monitoring pre-determined metrics such as property resolution, block engagement, etc.  The team will utilize the results to continuously inform improvements to neighborhood outreach, safety and convening agency connection models and plans.

QUALIFICATIONS

Education/Experience:

Bachelor's degree or comparable professional experience. Minimum 3-5 years of community development experience. Preferred: established relationships with key partners such as the police, nonprofits, and public officials, experience with asset-based community development models and strategies.

Knowledge/Skills/Abilities:

• Computer literacy with experience in Microsoft Office and Google Workspace.
• Capable of managing projects, processes, deadlines, and a budget while adhering to the policies and procedures of the organization.
• Very strong personal and written communication skills.
• Ability to maintain confidentiality and demonstrate a high level of ethics, integrity, and initiative.
• Capacity to work under pressure and meet deadlines while maintaining positive regard for others.
• Ability to articulate Milwaukee Habitat’s mission and the critical need for safe, decent and affordable housing in Milwaukee to donors, prospects, volunteers and other stakeholders.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

About Milwaukee Habitat for Humanity Milwaukee Habitat for Humanity is the local affiliate of Habitat for Humanity International, a global nonprofit housing organization. Milwaukee Habitat for Humanity helps families invest in the stability and equity of homeownership. 

Affirmative Action / Equal Employment Opportunity Milwaukee Habitat for Humanity affirms its social and legal commitment to promote an atmosphere and environment that recognizes the principle and practice of equal employment opportunity. Milwaukee Habitat for Humanity does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, disability, sexual orientation, status with regards to public assistance, membership or activity in a local commission or citizenship status, or any other characteristic protected by law.