ReStore In-Kind Donation Manager

Full-time, Salaried/Exempt, M-F, and evenings or weekends, on occasion

$42,000- $52,000/Annually

Position Overview: 

The In-Kind Donation Manager is responsible for identifying, cultivating, and converting high-value business donors that fit Milwaukee ReStore’s premium donor profile. This role prioritizes building long-term, recurring business donor relationships over transactional, single-occasion donations. By focusing on donor sectors with proven potential to generate consistent, profitable donations, the IN-KIND DONATION MANAGER strengthens the ReStore’s long-term revenue pipeline and is accountable for the ReStore donor portfolio.

Job Tasks and Responsibilities

• Identify and engage prospective business donors within pre-approved premium donor sectors.
• Locate and build relationships with the correct operational decision-makers (e.g., warehouse, facilities, or operations managers).
• Evaluate donor fit by assessing donation types, cycles, volume potential, and logistical feasibility.
• Guide donor prospects through initial onboarding and their early donation cycles. 

• Cultivate donor relationships beyond the lead-generation period to establish consistent, long-term donation patterns.
• Coordinate closely with Logistics (handoff only) to ensure accurate details for donation scheduling.
• Maintain detailed, accurate donor contact information, donation history, and frequency tracking.
• Update CRM and sector-specific activity logs with each interaction.
• Prepare quarterly reports on leads generated, leads converted, and portfolio growth.
• Track donor performance against sector-specific requirements and portfolio standards.
• Partner with the Logistics Manager to ensure accurate donor information, timing, and donation notes for premium donor pickups.
• Align with the Assistant ReStore Director and Store Managers on donation volume, expected load types, sector trends, and product flow.

Qualifications

Education/Experience:

• A bachelor’s degree or equivalent professional experience is preferred. 
• Experience in business-to-business relationship development, account management, or donor development, 
• Experience engaging with warehouse, logistics, facilities, or operations managers. 
• Valid driver’s license with a good driving record is required.

Knowledge/Skills/Abilities:

• Strong ability to build relationships with business leaders and operational staff.
• Consultative communication skills that uncover donation cycles and operational needs.
• Capacity to evaluate donation potential with a focus on profitability, volume, and sustainability.
• Excellent time management and prioritization skills, with an ability to focus on high-value opportunities.
• Strong organizational skills for managing a donor pipeline and portfolio.
• Comfort working independently and driving long-cycle cultivation efforts.
• Experience with CRM systems and data tracking.
• Ability to collaborate cross-departmentally to support operations, logistics, and ReStore leadership.

Affirmative Action / Equal Employment Opportunity

Milwaukee Habitat for Humanity affirms its social and legal commitment to promote an atmosphere and environment that recognizes the principle and practice of equal employment opportunity. Milwaukee Habitat for Humanity does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, disability, sexual orientation, status with regards to public assistance, membership or activity in a local commission or citizenship status, or any other characteristic protected by law.